Privacy Policy
This Privacy Policy describes how Off Road Industries LLC, doing business as Inflight Traffic (“Inflight Traffic,” “we,” “us,” or “our”), collects, uses, and shares personal information when you visit inflighttraffic.com, purchase or inquire about a product, join a mailing list, contact us, or otherwise use our services.
Information we collect
Depending on how you interact with us, we may collect:
• Contact information, such as your name, billing address, shipping address, email address, and telephone number;
• Order and transaction information, such as products purchased, order history, payment status, shipping details, returns, and warranty claims;
• Payment-related information processed by Shopify and our payment providers. We generally do not directly store complete payment-card numbers;
• Account information, if customer accounts are available;
• Communications you send to us, including customer-service requests and product feedback;
• Device and usage information, such as IP address, browser type, device identifiers, pages viewed, referral information, approximate location, and interactions with the website; and
• Marketing preferences and information about how you interact with our emails or advertisements.
How we use information
We may use personal information to:
• Process payments, fulfill orders, provide shipping updates, and administer returns and warranty claims;
• Provide customer service and respond to questions;
• Operate, maintain, secure, personalize, and improve the website and our products;
• Detect fraud, abuse, security incidents, and violations of our terms;
• Send marketing communications when permitted by law and according to your preferences;
• Measure website activity and advertising performance;
• Maintain business records and comply with tax, accounting, legal, regulatory, and law-enforcement obligations; and
• Establish, exercise, or defend legal claims.
Cookies and analytics
We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the store, remember preferences, maintain carts and sessions, understand website use, prevent fraud, and measure marketing performance.
These providers may include Shopify, Google, Microsoft, and other services that we enable. You can control many cookies through your browser settings and, where available, the website’s privacy or cookie-preference controls. Blocking some cookies may prevent portions of the store from working correctly.
How we share information
We may share personal information with service providers that help us operate the business, including Shopify, payment processors, shipping carriers, email and customer-service providers, analytics providers, advertising providers, fraud-prevention services, professional advisers, and technology vendors.
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, investigate fraud, enforce agreements, or complete a merger, financing, acquisition, reorganization, or sale of some or all of our business assets.
We do not sell personal information for money. Some analytics or advertising activities may be treated as a “sale,” “sharing,” or targeted advertising under certain privacy laws. Where required, you may opt out using available privacy controls or by contacting us.
Marketing communications
You may unsubscribe from marketing email by using the unsubscribe link in the message. Even after opting out of marketing, we may send non-marketing messages concerning orders, customer service, safety notices, warranties, or other transactions.
Data retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, warranty administration, fraud prevention, tax and accounting records, dispute resolution, and legal compliance. Retention periods vary according to the type of information and applicable requirements.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your privacy choices
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, and to opt out of certain targeted advertising, sharing, or sales. You may also have the right to appeal a decision concerning a privacy request.
To submit a request, email inflighttraffic@gmail.com. We may need to verify your identity before completing a request. Authorized agents may be required to provide proof of authority. We will not discriminate against you for exercising an applicable privacy right.
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information to us.
Third-party links and services
Our website may link to third-party applications, websites, or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
Changes to this policy
We may update this Privacy Policy to reflect changes in our practices, technology, legal obligations, or services. The “Last updated” date identifies the latest revision. Material changes will be communicated when required by law.
Contact
Off Road Industries LLC, doing business as Inflight Traffic
1934 E 2710 S
St. George, UT 84790
United States
Email: inflighttraffic@gmail.com
Phone: (435) 612-0904
Hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Mountain Time